Once your organization adds an assist, you'll see a text box to leave a comment on the assist's page. Comments are a way to follow up with more information after an assist is added to HopeGrid. Some organizations require a recipient to follow up, or to complete more steps after an assist is made. This is the perfect place to leave that information.
If an assist is released, comments are visible to other organizations, as well. However, another organization cannot comment on an assist- only the organization that added the assist.