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Is it safe to store personal information in custom fields?

Since recipients are not visible by other organizations, that means that custom fields are also not visible by other organizations. While your organization is liable for the information you intake and store in HopeGrid, it's only visible by your organization.

For added security, each custom field is encrypted in our database. This means that both the label and value are not visible by looking in at the database directly, they must be decrypted by our application- which happens when you go to view the information on the profile.

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